4. Using the App

Simply tell us in your answer that you require more time to complete this task, and we will add it to your next month’s lot of tasks.

Send an email to appsupport@monit.com.au or call our toll-free number and selection Option 2 for Technical Support.

When you’re ready to get started, one of our trainers will call you and walk you through setting up your account. Yes we even take the guesswork out of setting up your account.

Yes. Completing an incident report in the App flags our Support Centre and a staff member will call you to verify your information and offer further assistance.

Call our toll-free number and select option 2 for Technical Support.

Once the Support Centre has assessed all your work for compliance, an SMS message is sent to the person we have on record. Generally, this person is the owner, someone in management, or the person in control of the site.

Each cycle is different and normally falls on the same day you started your subscription. For example, if you started on the 15th then on the 15th of each month new to-do tasks will be available for you in the App. You can also request a particular day of the month for all your sites, …

When does my monthly task cycle start/finish? Read More »

Yes. All submitted work is overseen by a qualified WHS professional who assesses your work for compliance. Compliant tasks, including comments and photos are saved for reporting purposes. Non-compliant items are communicated to you and made available in the Compliance section of the App for you to address.

If you write N/A as your answer, with a reason why it’s not applicable, we will assume the task is Not Applicable to your business, even though it may be applicable to other businesses in your industry.

Call our toll-free number 1300 65 1177 (Australia) and choose the department you’re looking for.

Yes. The Monit App is a web app which allows you to login from any Internet-enabled device such as a mobile phone, tablet, laptop or desktop computer.